Our Privacy Policy
Thank you for accessing the web site ("Site") of The Community Partnership Program (CPP). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
The CPP suite of secure applications requires users to provide their contact information such as their name, address and e-mail address. We only use this user contact information to send the user order acknowledgments, shipping confirmations, and promotional information about our company and our Affiliated Corporate Partners products and services. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in and displaying the content according to their preferences.
Users who wish to subscribe to CPP’s e-mail news are required to provide certain contact information, including their e-mail addresses. We only use this user contact information to inform news subscribers and members of promotional information about our company and Affiliated Corporate Partners.
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information.
Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting our Site, you accept the practices described in this Policy.
Except as otherwise provided in this Privacy Policy, CPP will not license, sell, exchange or distribute any specific information about its members & customers (including, but not limited to, your e-mail address) to any third parties.
Information Collection and Use
Information Collection
We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
• Help make this Site easier for you to use by not having to enter information more than once. • Help you quickly find information, products, and services.• Help us create content on this Site that is most relevant to you.• Alert you to new information, products, and services that we offer. Registration and Ordering
Before using certain parts of this Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address, phone number, email address, and credit card number. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.
Email Addresses
Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a free shoe giveaway; to request us to notify you when we receive a new brand, new product, or program service; to sign up for our email newsletter and special offers; or to sign up as a program member. Your participation is completely voluntary, so you have a choice whether to participate and disclose information to us.
Cookies and Other Technology
Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFITRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware."
Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon.
We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products and services are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
Log Files
As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
Children’s Age
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
In the event that we learn that we have collected such information from a child under 13 without parental or guardian consent, we will delete the information as soon as reasonably possible
Product & Services Reviews
You may choose to submit a product or service review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
Information Use and Disclosure
Internal Use
We use your personal information to process your order, register you as a member and provide you with customer service. We may internally use your personal information to improve our Site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.
Communications with You
We will use your personal information to communicate with you about our site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for overnight maintenance and upgrades.)
Also, you may submit your email address for reasons such as to register for a new product or service; requesting us to notify you when we receive a new brand, new product, or program service; to sign up for our email newsletter and special offers; or to sign up for a new program service.
If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, program services you elect to participate in you cannot opt out of receiving emails related to your orders and services.
External Use
We want to provide you with excellent service and to offer you a great products and services selection - we primarily sell merchandise, not information.
We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:
We sometimes use our Affiliate Corporate Partners or others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
Similarly, to help you buy products, services and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)
We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves, our members, customers or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud.
We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
Data Security
This Web Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site.
We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Opt out/Corrections
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your membership account to prevent any future purchases through that membership account.
You can make these requests at the member customer information Contact Us section of this Site or emailing your request to Community Partnership Program Member Support department or by contacting your organizations Business Manager. Please do not email your credit-card number or other sensitive information.
Offline Collection, Use & Disclosure of Information
The majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the product order or program service or to answer the question.
When we need to store information (such as order information), we will enter it into our database through SSL encryption. (See the Data Security section above for more information). Another example involves faxes. If you fax something to us, we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information.
This Policy doesn't discuss or try to predict all of those methods or uses. As we mentioned, we primarily sell products and services, not information, and we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.
We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business.
Update to this Policy
If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.
This privacy policy applies only to this Site. This privacy policy does not necessarily apply to our offline collection of your personal information.
We are not responsible for the content or privacy practices on any non-ACH web site to which this Site links or that links to this Site.
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